We live in a time of skepticism in public institutions, and many citizens dislike or distrust interacting with government – particularly when it comes to paying taxes. This interactive session addresses how to manage tense interactions, including learning how hostility escalates and strategies for turning conflict into constructive, respectful conversations.

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Zoom private link will be provided to all registrants

Instructor: Cyndee Harrison:

Cyndee Harrison has worked in marketing agencies for over 20 years, with the notable exception of a 7-year period working full time for a former client whose business and family became the subject of a global reality television show. She has extensive experience in project management, overseeing the branding of diverse organizations ranging from global e-commerce sellers to local pawnshops. She founded Synaptic in 2018 and has won numerous accolades and awards. She earned her BS in Educational Psychology from Georgia State University.