Prior Conferences

Below are materials from prior year conferences. This includes the conference agenda, presentations as made available by instructors from the educational sessions and photos. For more information on the Education Certification Program, click here.

2026 Annual Conference - New Orleans, LA

	Conference Schedule	Agenda
	Session 1: Leading with Purpose: The Skills, Habits, and Ethics of Effective Leadership
	Session 2: Charting the Course: Planning for the Challenges Ahead
	Session 3: Public Speaking for Professionals
	Business Meeting & Luncheon	Meeting Minutes
	Session 4: Emergency Preparedness for Natural Disasters
	Session 5: AI Practical Tips and Tools
	Session 6: Tax Collection and the Anti-Tax Movement
	Conference Photos	New Orleans Photo Album

2025 Annual Conference - Philadelphia, PA

	Conference Schedule	Agenda
	Session 1: County Government: Structure & Process	County Government: Structure & Process b y Brady Baybeck Virginia County & City Treasurers: Structure, Context and Trends by Jody Acosta Riverside County Treasurer-Tax Collector Matthew Jennings
	Session 2: Advocacy	A dvocacy: Getting What You Want from a State Legislature of County Commission by Dana Gill
	Session 3: Best Practices in AI	No Presentation
	Business Meeting & Luncheon	Meeting Minutes
	Session 4: Parliamentary Procedure	Basic Meeting Rules by Thomas J. Balch
	Session 5: Emotional Intelligence	E motional Intelligence: Success Factors for Leaders by Kim White-Jenkins
	Session 6: Stress Management in the Workplace	Stress Management in the Workplace by Sondra Jenkins
	Conference Photos	Philadelphia Photo Album

2024 Annual Conference - Tampa, FL

	Conference Schedule	Agenda
	Session 1: Treasury Operations: The Impact of Robotic Process Automation and AI	ChatGPT and AI: Everything you Wanted to Know But Were Afraid to Ask by Greg Prost Robotic Process Automation (RPA) by Catherine McClary
	Session 2: Learning from Experience: Cybersecurity	Our Apollo 13 Moment by Chris Craft
	Session 3: Navigating the New World of Professionalism	Navigating the New World of Professionalism by Kim White-Jenkins
	Business Meeting & Luncheon	Meeting Minutes
	Session 4: The Nuts and Bolts of Tax Administration	Office of the Tennessee County Trustee by Kimberly B. Wiggins Property Taxes in Alabama by Tyler Montana Prescott The Nuts and Bolts of Tax Administration: Genesee County, NY by Scott D. German The Nuts and Bolts of Tax Administration: Michigan by Karen Coffman Collect - Safeguard - Invest - Administer by Jill Smith
	Session 5: Fiscal Fluency	Fiscal Fluency in Public Organizations by Brian Min
	Session 6: Work-Life Balance as a Retention Strategy	Work-Life Balance as a Talent Retention Strategy by Sondra Jenkins
	Conference Photos	Tampa Photo Album

2023 Annual Conference - Austin, TX

	Conference Schedule	Agenda
	Session 1: Dealing with Default: Tax Deeds vs Tax Liens	Michigan's Property Tax System by Karen Coffman Tax Liens in a Post Tyler World Missouri's Tax Sale for Delinquent Real State Tax by Michelle D. McBride Tax Deed & Tax Lien States of Washington State by Eric Sullivan
	Session 2: Peer-To-Peer: Learning from Others on Dealing with Default	Handout & Questions by Dana Gill
	Annual Business Meeting/Luncheon	Meeting Minutes
	Session 3: Supervising the Generational Gap	Generational Diversity Chart Presentation by Mary Cooney Introduction Exercise Remix Exercise
	Session 4: Why Put it in Writing?	How to Craft a Policy (Handout) Why Policies Matter? by Margaret Hazlet
	Session 5: Cash Flow Forecasting	Cash Flow Forecasting: How and Why? By Dan Weimer
	Session 6: Environmental, Social, and Governance (ESG) in Theory and Practice	ESG Overview by Josh Brugeman
	Conference Photos	Austin Photo Album

2022 Annual Conference - Denver, CO

	Conference Schedule	Agenda
	Educational Sessions - Overview	Course Descriptions
	Session 1: Leadership: Working with a Polarized Public	Leadership
	Annual Business Meeting/Luncheon	Meeting Minutes
	Session 2: Ethics	Ethics
	Session 3: Best Practices - OK	Best Practices - OK
	Session 3: Best Practices - CO	Best Practices - CO
	Session 4: Communications	Communications
	Session 5: Fraud Prevention	Fraud Prevention
	Conference Photos	Denver Photo Album

2021 Annual Conference - Tampa, FL

	Description	Title
	Conference Schedule	Age nda
	Educational Sessions - Overview	Course Descriptions
	Session 1: Working Together: Innovation in Florida	Working Together
	Annual Business Meeting/Luncheon	Meeting Minutes
	Session 2: Peer-to-Peer Sharing: Innovative Practices	Peer-to-Peer
	Session 2 Handout	Peer-to-Peer Handout
	Session 3: Strategic Planning in Action	Strategic Planning
	Session 3 Handout	Strategic Planning Handout
	Conference Photos	Tampa Photo Album

2020 Legislative Conference

	Description	Title
	Detailed Conference Schedule	Agenda
	Session 1: HR: De-escalating Difficult People	Difficult Behaviors
	Session 1: HR: De-escalating Difficult People	Difficult Behaviors Worksheet
	Session 2: The Federal Reserve Tour	Presentation Not Available
	Session 3: Understanding the Legislative Process	Legislative Procedure
	Session 4: America in 2020 and 20 Years From Now	America in 2020 and 20 years from now
	Conference Photos	Washington, D.C. Photo Album

2019 Annual Conference - Las Vegas, NV

	Description	Title
	Detailed Conference Schedule	Agenda
	Session 1: Human Resources	Retaining Talent Under Constraints
	Session 1: Human Resources	Additional Resources: Employee Retention and Engagement
	Session 2: New Revenue on the Horizon	Agenda
	Session 2: New Revenue on the Horizon	Revenue Recovery
	Session 2: New Revenue on the Horizon	Biographies
	Session 3: The Many Facets of NACCTFO Members – What do we do?	The Many Facets of NACCTFO!
	Session 3: The Many Facets of NACCTFO Members – What do we do?	County Government Literacy Quiz
	Session 4: Peer-to-Peer	Innovation in the Office
	Session 4: Peer-to-Peer	Handout
	Session 4: Peer-to-Peer	Florida Amendment
	Conference Photos	NV Photo Album

2019 Legislative Conference

	Description	Title
	Detailed Conference Schedule	Agenda
	Session 1: Changing the Mindset of Office Security: Insider Risk Management	Insider Risk
	Session 2: Bitcoin and Blockchain	Bitcoin, Blockchain Mini Workshop
	Session 2: Bitcoin and Blockchain	Bitcoin & Open Blockchains Handout
	Session 3: Civic Engagement in a Digital Age: Bridging the Digital Divide	Bridging the Digital Divide
	Session 3: Civic Engagement in a Digital Age: Bridging the Digital Divide	Digital Divide Resources
	Session 4: Creating an Ethical Culture	The Importance of Norms
	Session 4: Creating an Ethical Culture	Identifying Norms, Morals, and Ethics Worksheet
	Conference Photos	Washington D.C. Photo Album

2018 Annual Conference - Nashville, TN

	Description	Title
	Detailed Conference Schedule	Agenda
	Session 1: Adaptive Leadership	The Adaptive Challenge
	Session 1: Adaptive Leadership	Adaptive Leadership Resources
	Session 2: Tennessee Best Practices	Tennessee Best Practices
	Session 3: Innovations in the Future	Smart Cities, Engaged Communities
	Session 4: Disaster Preparedness	Disaster Recovery and Preparedness
	Conference Photos	TN Photo Album

2018 Legislative Conference

	Description	Title
	Detailed Conference Schedule	Agenda
	Session 1: Economic Development Policy	Incentives and Economic Development Policy
	Session 1: Economic Development Policy	Economic Development Journal
	Session 1: Economic Development Policy	Smart Incentives
	Session 2: Dealing with Public Information Requests in the Information Age	Public Information Requests
	Session 3: Human Resources: Recruiting Good Employees	Recruiting Good Employees
	Session 4: Strategic Planning	Strategic Planning Overview
	Session 4: Strategic Planning	Activity